Shipping and Returns Policy

Shipping

All items are individually wrapped and boxed with care and attention to detail. If the item is a gift please email me and I will dress your gift with some special touches.

I aim to despatch your order as soon as the payment has cleared. In general this means your order will be despatched within 2 to 5 days, subject to stock availability and whether the item is made to order. Please check for any specific information relating to delivery of items included on the item page.

If the item you have ordered is ‘Made to Order’ I will notify you when your order is ready. I aim for this to be 4 to 6 weeks from receipt of payment.

I will notify you by email when your order has been despatched. A signature may be required upon delivery. I will keep you informed of any delays to your order.

UK Postage and Packaging Costs

All orders are despatched UK First Class recorded delivery. Postage costs are applied at the checkout.

Please contact me to arrange next day delivery if required. I will confirm the fee for special delivery with you.

International Deliveries

Shipping costs for international orders are calculated at a flat rate. Please be aware that international deliveries may be subject to the customs fees and import duties of the destination country. These charges are the responsibility of the recipient.

Returns

Clothing

Each garment is made to order, please check your size is correct before ordering. I am happy to accept returns on any items in perfect condition, unused, unwashed and in the original packaging. Items must be returned within 30 days of receipt. I recommend you use recorded delivery when returning items as I cannot guarantee refunds on damaged or lost items. I do not cover the cost of returning items.

Please complete our Contact form to arrange your refund. I will endeavour to refund your account within 14 days.

Masks, Snoods and Gloves

These items are not returnable due to the nature of the items.

Prints

Art prints are printed to order and are not returnable

Please send all returns to:

Sarah Arnet

Studio 11, Level 5 North

New England House

640 New England St,

Brighton and Hove

BN1 4GH